Privacy Policy

1. Introduction

Welcome to The Freak Circus fan support page. We are committed to protecting your privacy. This policy explains what information we collect and how we use it. We are an unofficial fan stage and do not process sensitive game purchases or user accounts directly.

2. Information We Collect

Basic Technical Data: We may process browser type, device type, operating system, IP-derived region, access time, referring page, and similar server or browser information for security, troubleshooting, performance monitoring, and site reliability.

Usage Data: We use analytics tools, including Plausible Analytics, Microsoft Clarity, and Google Analytics, to understand general site usage, page views, clicks, session activity, gameplay access behavior, and navigation patterns. We do not collect account details, payment data, or sensitive game purchases directly on this site.

Feedback Form: If you use our Feedback form to contact us, we collect the name/alias, contact handle (if provided), and the contents of your message. This data is strictly used for improving the site and addressing your questions.

Cookies and Similar Identifiers: This site and its service providers may use cookies, local storage, pixels, device identifiers, and similar technologies to remember preferences, measure traffic, protect the site, and support advertising. Third-party vendors, including Google, may use cookies or advertising identifiers to serve ads based on prior visits to this site or other websites.

3. How We Use It

Your anonymously tracked interactions help us improve the site layout and content. Feedback notes are staged for review to resolve bugs or respond to your concerns. We do not sell personal information. Limited technical and advertising data may be processed by analytics providers, ad technology providers, hosting providers, and embedded-content platforms under their own privacy terms.

4. Embedded Content

This site embeds or links to content hosted on external platforms, including official itch.io pages and an external browser game frame. When you interact with an embedded game frame or official platform link, that external host may receive technical data such as your IP address, browser information, device information, and interaction events under its own privacy practices.

5. Advertising and Personalization Choices

Google and other ad technology partners may use first-party or third-party cookies where available to deliver ads, limit repeated ads, detect fraud, and measure ad performance. You can manage Google ad personalization through Google's ad settings and you can usually delete or block cookies in your browser settings.

When required for visitors in the EEA, the UK, or Switzerland, we will use a Google-certified consent management platform before serving personalized ads. If consent is not granted, advertising may be limited, contextual, or unavailable depending on the applicable setting.

6. Personal Information in Ad Requests

We do not intentionally send personal information to advertising systems. Site URLs, analytics events, and ad requests should not include email addresses, phone numbers, or other personal identifiers. If you notice a URL or form behavior that appears to expose personal information, contact us so we can correct it.

7. Children's Privacy

This site discusses a mature horror visual novel and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

8. International Access

If you access this website from outside your home country, technical and analytics information may be processed in jurisdictions where our hosting, analytics, advertising, or embedded-content providers operate. Privacy laws may differ by jurisdiction.

9. Contact

For privacy questions, correction requests, or cookie concerns, contact us at support@playthefreakcircus.com.